YOUR MAISON RAMI KADI ACCOUNT

At Maison Rami Kadi, you can shop as a guest or registered customer.

Guest Customers:

Your details and order information will be included in your confirmation email for easy reference.

Registered Customers

Signing up is quick and convenient. Your details and order history will be saved for future purchases, providing a seamless shopping experience.
If you wish to delete your account, please contact our Customer Service team at info@rami-kadi.com.

Shipping Policy

Domestic Deliveries:

Orders within Lebanon are delivered within 2 - 5 business days.

International Deliveries:

Orders outside Lebanon are delivered within 5–10 business days, depending on the destination and the timeframes provided by our logistics partner.

Shipping Costs

Shipping fees are calculated based on the destination and weight of the items. For exact costs, details will be provided during checkout.

PAYMENT OPTIONS

We accept the following payment methods:

Credit/Debit Cards:

Payments can be made using Visa, MasterCard, or other supported card providers.

Cash on Delivery (COD):

Available for orders within Lebanon.

Tracking

Customers can track their orders through the tracking link provided in the confirmation email once the order is dispatched.

Customs and Duties

International orders may be subject to customs duties and taxes, which are the responsibility of the customer. These charges vary by country and are not included in the item price or shipping fees.

Returns

Please note that all sales are final, and returns are not accepted. For inquiries or concerns about your order, please contact our customer service team on info@rami-kadi.com

Damaged or Lost Packages

In the rare event of shipment damage or loss, we will offer compensation up to the value of the item. If your order arrives damaged or is lost in transit, please contact customer service within 5 business days of delivery to initiate a claim.